havChatTM is a full featured java chat server application. It includes several java chat applet clients ranging in size from only 47 KB to 106 KB. Try the demo java chat applets online download a demo of the havChat chat server software and try it on your server Review havChat's Features We think you'll find havChat to be secure and easy to use while remaining a very flexible, configurable and brandable solution offering capabilities and function typically available only in very high cost chat solutions.

havChat offers APIs for using your own User Database (or not) and for attaching your own Chat Bot code to the applets - Moderation - Public & Private rooms - Server-wide Master Settings - Private messaging within public rooms - multiple Whiteboard support and more all with a clean brandable user interface.

What's New in havChat^TM 3.0

We are pleased to announce the release of havChat 3.0. Some of the new features are listed below. You can see a more complete list of features on the main   Features   page.

• Tracker Applet: a very small applet (13-16 KB) which can be visibly OR invisibly added to any number of pages on a site to allow Admins and Moderators to watch a visitor as he traverses the site. Admins or Moderators can send an Instant Message (ver 3.3), a popup message, or push a (targeted) URL to anyone viewing a page containing the Tracker Applet -- for example, to allow the admin or moderator to offer help in finding specific info or product etc.

  If the applet is visible, it can display graphics to let your visitors know whether or not you (support staff etc.) are currently available online. The graphics can be different when staff are - or - are not available. The graphics can be any size, from small buttons to banners - and each graphic can have its own link and target - and/or specify a javascript function to be called - so that different actions are taken when clicked.

• Instant Messaging & LIVE Support: havChat allows you to better provide live customer support by allowing admins and moderators to pop open Instant Message type private customized chat windows with visitors. Or, if you prefer, can use the Tracker Applet to let the visitor know that live support is available and allow the visitor to request an Instant Message chats with support staff.

  (NOTE: The Instant Message feature is available as of havChat version 3.3) -- BTW - if the tracker applet above says we're online, you can have a demo of the new IM feature by just clicking on the Tracker applet graphic above.

• Support Transcript Email: havChat makes it a no brainer to send transcripts of support chat sessions to your customers. Also a snap to integrate the support transcripts with any existing or new CRM processing that you may be using.

• Popup Messages: admins and moderators can send popup messages to selected users - popups can contain an optional "Action Button" which, if clicked, will take the viewer to a specified page (or open a mailto window etc.) -- When combined with the new Tracker Applet, admins and moderators can send popup invitations and messages to visitors on a site who don't even know they're in a chat.
  
  
• Expanded User Info Window: now includes controls that allow admins and moderators to send popup messages and URL pushes to the user. As with previous versions, Admins and Moderators see more info in the user popup than normal users will see (right is what an admin sees in response to double clicking on a user's ID in the user list).

• Bookmarks: can be imported for use in sending popup messages and URL pushes from the User Info Window.

• Paging: can send pager sounds to get someone's attention

• Additional Branding: in addition to changing the logo graphic, you can also change the icon and title prefixes of the various havChat floating and popup windows for better brand identification.

• Color Chat Display: you can choose between the original TextArea or Multi Color chat displays

• User Pictures: User Info Popups now can contain a picture of the user

• User Roles: Room owners can assign ad-hoc roles (beyond normal havChat Privileges) to known users.

• "In-Progress" Whiteboard Forwarding: Whiteboards can be forwarded to new chatters (or to a chatter who accidentally closed a whiteboard etc.).

You can view a more complete table of  Features   of both the chat server and chat applet components of havChat.

havBpNet:J, havBpNet++, havFmNet++, havBpETT, havCNet, WebSnarfer, havIndex and havChat are all trademarks of hav.Software.

Java^TM and all Java-based marks are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries.

There may be other trademarks or tradenames listed in this document to refer to the entities claiming the marks and names or products. hav.Software disclaims any proprietary interest in any trademark, tradename or products other than its own.

webmaster@hav.com

Modified - 10/16/03 - 15,993,874 - 4,388,979